Sewak Dhoop respects your privacy and is committed to protecting the personal information of all visitors and customers who access or purchase products through https://sewakdhoop.com. This Privacy Policy explains in detail how we collect, use, disclose, store, and safeguard your data when you use our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy, along with our Terms & Conditions and Shipping Policy.
1. Information We Collect
We collect information to provide better services, process orders efficiently, and improve your shopping experience.
a) Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address and mobile number
- Billing and shipping address
- Order details, invoices, and purchase history
b) Payment Information
- All payments on Sewak Dhoop are processed securely via trusted third-party payment gateways
- We do not store or have access to your card, UPI, or banking details
- Payment providers may include Razorpay, PayU, Stripe, or similar services, each governed by their own privacy policies
c) Technical & Usage Information
We may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited, time spent on pages, and referral URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Processing and delivering your orders (see our Shipping Policy)
- Communicating order confirmations, shipping updates, and customer support responses
- Sending promotional emails or offers (only if you opt in)
- Improving website performance, usability, and product offerings
- Preventing fraud, unauthorized transactions, and misuse of our website
- Complying with legal, tax, and regulatory requirements
3. Cookies & Tracking Technologies
- Sewak Dhoop uses cookies to enhance user experience and analyze website traffic
- Cookies help remember your preferences and improve site functionality
- We may use tools such as Google Analytics to understand user behavior
- You can manage or disable cookies through your browser settings; however, some features of the website may not function properly
Learn more about cookies here: https://policies.google.com/technologies/cookies
4. Data Security
We take data protection seriously and implement appropriate safeguards, including:
- SSL (Secure Socket Layer) encryption across the website
- Restricted access to personal data
- Secure servers and trusted technology partners
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Sharing of Information with Third Parties
We may share limited personal information only when necessary with trusted third parties, including:
- Courier and logistics partners for order delivery
- Payment gateway providers for secure payment processing
- Analytics, marketing, and advertising partners (such as Google or Meta)
These third parties are required to use your information solely for the intended purpose and in compliance with applicable privacy laws.
6. Data Retention
- We retain personal information only as long as required to fulfill the purposes outlined in this policy
- Certain data may be retained longer to comply with legal, accounting, or regulatory obligations
- When data is no longer required, it is securely deleted or anonymized
7. Your Rights & Choices
You have the right to:
- Access the personal data we hold about you
- Request correction or updating of inaccurate information
- Request deletion of your personal data, subject to legal obligations
- Opt out of promotional communications at any time
To exercise these rights, please contact us via our Contact Us page.
8. Children’s Privacy
- Sewak Dhoop does not knowingly collect personal data from individuals under the age of 18
- If you believe a minor has provided us with personal information, please contact us so we can remove it promptly
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
Sewak Dhoop reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with immediate effect. We encourage users to review this page periodically.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Business Name: Sewak Dhoop
Email: princesharma1992@gmail.com
Phone/WhatsApp: +91 98888 99733
Website: https://sewakdhoop.com